Testimonials

I received my rainbow umbrella today , and I only ordered it yesterday !
 
Fantastic product, brilliant Service , I'll certainly use you again
 
Thanks for the good, old fashioned customer service, you don't find it very often these days
 
April 2015
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Excellent service.
 
April 2015
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VERY PLEASED WITH THE EXCELLENT SERVICE WILL BUY AGAIN FROM THIS SITE. THANK YOU
 
April 2015
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So quick very impressed. I made an error on order which was quickly picked up and resolved. Thank you
 
March 2015
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Beautiful umbrella and lovely quality. Very good value for money in my opinion.
 
March 2015
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Very good experience on the site, fantastic umbrella. Delivered quickly and is really great quality. Will definitely use again.

March 2015
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Very happy with your service. The staff member I was in touch with phoned back as they said they would and made extra effort to contact me. Products were well packaged and of good quality. So,one satisfied customer!!

March 2015
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Very good thank you
 
March 2015
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Easy to place order. Items surprised me with how quickly they arrived.
Brilliant. Especially the children's plastic duck umbrella which is just gorgeous and my toddler loves it.
 
March 2015
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Good quality umbrellas, excellent service.
 
March 2015
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Arrived promptly. Beautifully wrapped inside a sturdy box. The wife loved it.
 
March 2015
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Excellent quality product and promptly dispatched and delivered. Will use again in the future
 
March 2015
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My little girl loves her umbrella! Very fast delivery.I will definitely buy from them again
 
March 2015
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Beautiful products, nicely packed for delivery. Thank you
 
March 2015
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I have purchased two umbrellas now as presents both have exceeded my expectations, delivery and the product quality exceptional...
 
March 2015
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Product recieved as expected and very fast
 
March 2015
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Fantastic service, delivery received on day expected. We bought the ivory, silver and pale pink heart umbrella's for a wedding, excellent quality and size, very very pleased.
 
March 2015
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Very good service as I rang to order a style out of stock a dancing couple by Vettriano so ordered two others instead after having a nice chat and advice from her. The lady said the one I wanted was popular and would call me when it was available. However I got a call 20 minutes later saying she thought she had seen one in the wharehouse earlier and went to look again it was still there and she called to say how she could post it with my others thus saving extra postage. I am only sorry that I cannot recall the very friendly and helpful ladies name. The goods arrived promptly and made wonderful gifts for my family in Bangkok where it rains often and they all want a special brolly unlike their friends. Thank you and I shall order again. Very good for gifts. Michelle Farmer
 
March 2015
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Excellent service and delivery, beautiful product, will definitely recommend you to others.
 
March 2015
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Love this umbrella its just as the picture shows and is excellent value for money
 
March 2015
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Prompt delivery - good quality product
 
March 2015
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The process was easy and simple to follow no problems whatsoever.
 
March 2015
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An excellent experience. My delivery came very quickly despite the fact that it was the pre Christmas rush and my friend was delighted with her 'chocolate' umbrella. I would definitely buy from you again. Helen
 
March 2015
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I found the staff very helpful and the service was very efficient
I would feel more than confident to buy from The Umbrella Shop again
 
March 2015
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Fantastic product and arrived quickly but should come with some sort of homing device, I lost it two weeks later :( x
 
March 2015
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i purchase this umbrella for my daughter, it was pack very nicely with the person's name who packed it, also it came within a few days of ordering.
will use this site again, very good service
 
March 2015
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Prompt service. The umbrella was very well packed and the person I bought it for was delighted with it.
 
March 2015
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Excellent customer service, kept me advised when there was a shortage of the product I wanted and called me back when they got a ship,eat to tell me when it would be delivered. Great product!!
 
March 2015
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I liked the fact that they notified me once my item was in stock and I could choose whether to order or not. Once I did place my order it was delivered very quickly and was nicely packaged and presented. Would definitely use them again.
 
March 2015
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I bought the umbrella as part of my daughters christmas present, she loves it, the ordering process was simple, delivery was great, on the whole .... brilliant

Thank you
 
March 2015
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Online description good. Item well packaged and promptly dispatched.
 
March 2015
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Swift delivery, thank you. And beautiful products - unusual design and good quality. I bought an umbrella for each of my nieces at Christmas, and they absolutely loved them from the word go. Strangers even stop in the street to comment on the umbrellas. Initially I thought they were a bit pricey, but they've gone down a storm, so definitely worth it!
 
March 2015
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Iv bought 2 lime green heart umbrellas and I love them ! I've not yet used them as their for my weeing day next week but the look gogeouss and very sturdy and easy to use . Amazes at the service aswell really quick delivery
 
March 2015
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Bought the umbrella as a gift. Arrived on schedule and was very good quality. Really appreciated the great service.
 
March 2015
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I bought an 'It's raining flat cats' umbrella and have had loads of compliments. It's larger than most (but not golf umbrella sized!) so keeps you properly dry. It collapses easily with the release catch and is easy to pack into it's matching sleeve unlike some umbrellas I've battled with. The umbrella is of good quality and has a sturdy construction but I haven't (and won't) test it under blustery conditions. Too many umbrella's have come to a sticky end that way and I love this one too much! The Umbrella shop kept me informed of the status of my order and it was delivered the next day after dispatch. Great service and I will use them again if I need another umbrella. A happy customer :)
 
March 2015
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Ordered a Lulu Guinness umbrella for my daughter for Xmas and on opening the item noticed it was damaged. I telephoned customers who were very helpful and agreed to replace it. Replacement arrived very promptly, so one happy daughter at Xmas! Excellent service, very pleased.
 
March 2015
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The service was very good indeed. Loved the umbrellas too.
 
March 2015
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Great prompt delivery and a fantastic umbrella!
 
March 2015
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Very fast delivery, beautiful umbrella
 
March 2015
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Very pleased with the umbrella which I bought as a present for my sister for her birthday.
 
March 2015
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item as described .
prompt delivert
 
March 2015
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Absolutely delighted with product, delivery and overall service.
 
March 2015
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Excellent service
 
March 2015
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Extremely good value item and great communication from the seller. Very helpful and a lovely shopping experience. Thank you and will recommend you.
 
March 2015
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Lovely umbrellas and great service.
 
March 2015
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Initial problems both with delivery and fault with product, it happens and how the company responds is what makes a good or bad experience. The Umbrella shop acted quickly and efficiently in dealing with all issues. I would recommend using them and will be using them in the future. You can have confidence that if any thing isn't right they will sort it professionally and quickly.
 
March 2015
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Excellent service and great quality product.
 
March 2015
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The umbrella was very good in all respects, and delivery well within the timescale indicated.
 
March 2015
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My daughter was thrilled with her Daisy umbrella and I was very impressed with the service I received from The Umbrella Shop they were so helpful, would certainly recommend them for service.
 
March 2015
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This was an ideal way of choosing from a good selection, and the process of purchase and delivery went well.
Most department stores have a very limited range of brollies and we wanted one that is more roubust than the usual folding type.
So we were pleased to find just what we wanted at Umbrella Shop.
 
March 2015
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I am really pleased with my purchase and I was also pleased with the level of customer service I received. I had a query about the delivery and was answered promptly without the fuss of hanging on or transferring me. All round excellent service.
 
March 2015
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Absolutely love my Lulu Guinness umbrella so classy and stylish. Only problem is it hasn't rained yet for me to try out typical !!!
 
March 2015
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Fabulous umbrella, very very happy with purchase.
Quick and efficient service.
 
March 2015
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umbrella arrived very quickly, delighted with the product.
 
March 2015
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The product was exactly how it looked in picture ...Delivery time very good & quick
 
March 2015
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Overseas shipping is expensive but the box was very solid and divert very fast, loving my new golf buster wind proof epic god of an umbrella
 
March 2015
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Quick service and great quality product. Thank you.
 
March 2015
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Bought 3 of these for presents. Really wanted something different and was NOT disappointed they were such good quality.
 
March 2015
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I ordered a heart shaped umbrella for valentines day.
The ordering process was very easy and the item arrived very quickly and extremely well packaged and even came with a ribbon bow which was a very nice touch.
My wife loved it and I got plenty of brownie points, win, win

Many thanks
 
March 2015
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The outlet is just brilliant. The lady on the phone was so helpful and found just what I was asking for,despite the internet saying it was out of stock.
It arrived incredibly quickly and in perfect condition.
A wonderful service and products.
 
March 2015
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I have made two purchases from The Umbrella Shop and have been really satisfied with the way my order was dealt with. It came quickly (48 hours) and we were advised approximately what time the delivery would be made - and it was spot on! If only more companies were like you.
 
March 2015
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Excellent service - over and above expected. Can't comment on the product as I haven't personally seen it but my sister-in-law tells me that she loves it when it rains now! I highly recommend The Umbrella Shop and will no doubt be visiting again!
 
March 2015
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I love my Two umbrellas that I purchased.
And so does everyone that has seen them.
Strong well made and classy.
The one with blue sky and clouds captures your imagination.
My black and white one is reminiscent of My Fair Lady.
Well done Umbrella shop they even came the next day????
 
March 2015
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Cracknv Brolley delivered sharpush
 
March 2015
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Fast service and item as described. Would use again.
 
March 2015
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You didn't have the item that I wanted in stock, but promised to email me when it was. This you did, which was great. I ordered & it arrived well packed & in good condition. You have an excellent range, including in my case, a folding umbrella which doesn't turn inside out at the first puff of wind.

I would certainly recommend you if I was asked for suggestions.
 
March 2015
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Delivery very good packaging excellent and product lived up to expectations
 
March 2015
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Everything was excellent. Packaging and and sending included.
You are the best!
 
March 2015
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Bought Myself the Gustbuster Doorman 68" and what can i say; "You get what you pay for" First Class Product coupled with a First Class Service... Thank You Umbrella Shop
 
March 2015
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The umbrella was delivered promptly and seems fine. I would order from The Umbrella Shop again if I needed another one.
 
March 2015
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I received excellent service and felt that I really knew the assistant I spoke to. Delivery was on time as advised and the umbrella I bought has been just what I wanted.
 
March 2015
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Well packaged and received quickly after ordering. Nice sturdy umbrella,comfortable in the Hand and good mechanism
 
March 2015
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Both umbrellas were very good quality and as described. They are however a little on the heavy but have great style !
 
March 2015
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first class service and product.
 
March 2015
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was a present so have no personal experience to make comment
 
March 2015
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Extremely fast delivery. excellent product. Need I say more?
 
March 2015
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Very pleased with the service and the quality of the umbrellas was really good. My four grandaughters (aged 3 - 7) were delighted and they are still in tact!
 
March 2015
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Was very pleased with the service. The selection & checkout service was easy & straightforward; my product came very promptly; and it was packaged beautifully with Merry Christmas paper. It's the little touches that will certainly make me come back again.
 
March 2015
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Prompt delivery, packaged beautifully. Massive range of umbrellas.
 
March 2015
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Excellent umbrellas. Incredible customer service. I needed 5 umbrellas for my wedding and changed my mind on the colour after they arrived. It could have been a logistical nightmare, but the customer support was exceptional. I was told exactly which postal services would get them back to them quickly and cheaply and they dispatched my new ones in lightening speed. The brollies also made wonderful gifts for the bridesmaids! Highly recommended!
 
March 2015
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The umbrella was for my daughter's birthday and she's over the moon with it. It's beautiful and it keeps her dry.
 
march 2015
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My sister loved it! Christmas present
 
March 2015
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Very happy with item. Quick delivery an well packaged.
 
March 2015
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Excellent product and service. Very professional.
 
March 2015
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The ordering (a Xmas present) was fine and the gift arrived in perfect time. The quality of the umbrella was as expected - indeed a gustbuster and perfect for the winter weather. Everyone should have one!
 
March 2015
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Lovely quality item. Does the job and dosn't blow inside out! Worth every penny.
 
February 2015
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Would recommend 
 
February 2015
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Arrived the very next day! Excellent umbrella
 
January 2015
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Really quick delivery. As described. Fab
 
January 2015
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Great transaction. Thanks
 
December 2014
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Excellent service - thanks very much!
 
December 2014
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Great service, excellent quality thanks
 
December 2014
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Excellent thanku
 
December 2014
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really pleased thank you
 
December 2014
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Great all round service
 
December 2014
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Excellent service.
 
December 2014
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Thank you very much for your super service.
Have a happy Christmas you deserve it!
 
December 2014
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Thank you So so much,umbrella delivered Saturday here in Northern Ireland.
It looks ideal.many thanks
Happy Christmas.
 
December 2014
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Thanks for such a great service and speedy delivery. The umbrella is fab and I'll pass on your web site details to family and friends. Five stars :-)
 
December 2014
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Thank you very much for the prompt delivery, fantastic service -much appreciated.
 
December 2014
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Ref order no: WEBXXXX Thank you very much for fulfilling my order so quickly. The service provided by both yourselves and your carrier has been second to none. The umbrella arrived safely in less than 24hrs!
 
December 2014
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Many thanks for my Metro.  I used it this afternoon and it is just the right size.
 
Thank you also for the efficiency with which you handled the whole transaction. Everything happened when you said it would, down to the delivery hour.
 
Very satisfied, thank you,
 
November 2014
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The umbrella arrived this morning!! Many, many thanks for your assistance and great service. Very best wishes.
 
November 2014
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Ordered the item at about 12:45 pm with standard delivery, got a conformation e-mail around 3pm,door bell went about 4 pm with my delivery of the umbrella. Can't ask for better service, item exactly as described, very happy
 
November 2014
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The service was exelant ,ordered it 2pm one day and it arrived 10am the next day. Boxed in a solid box.what more can you ask for. would not hesitate to deal with them again.
 
November 2014
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Really clear and professional communication
 
November 2014
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Just to say how pleased I was at the very swift delivery of my umbrella, it arrived at exactly on time as I had been informed. And to say how very nice it was wrapped up.

November 2014

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thankyou so much for the quick delivery

 
November 2014
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lovely umbrella, great quality and super fast delivery. ;-)
 
November 2014
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Good communication, very prompt
 
November 2014
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lovely
 
November 2014
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Fabulous service and a great product
 
November 2014
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Fast delivery! Great item! Thank you!
 
November 2014
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very good service and quality
 
November 2014
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Just what i wanted for my daily commute. Fits nicely in my work bag.
 
November 2014
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Happy with this transaction very fast and a good product at a good price
 
November 2014
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Good deal. Thanks
 
November 2014
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arrived very quick, sorry for late feed back
 
November 2014
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Beautiful umbrella - quick delivery in perfect condition - delighted! Thanks
 
November 2014
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Thank you!
 
November 2014
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Arrived in great condition within agreed time frame. Very happy with it
 
November 2014
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Morning,

Umbrella delivered and looks fabulous.  Just the ticket.

I must say watching breakfast tv this morning and delivery of online shopping - your company does exactly what Which Magazine suggests in the best service…. couldn't ask for any more.  The friendliness of your staff (Lindsay)also a pleasure to deal with.

Definitely taken the stress out of a last minute purchase so once again thank you so much - will certainly recommend your firm.

November 2014

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item as described , quick delivery

October 2014
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Very quick
 
October 2014
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Great umbrella, worth the price. It feels very sturdy and doesn't get blown away by the wind, but is still compact.
 
October 2014
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Excellent, very pleased Thankyou
 
October 2014
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I was impressed of the quick response and fast delivery of product as I needed it urgently. The umbrella was really nice and my friend who was getting married was really pleased with it. Thanks
 
September 2014
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Perfect! I bought this just in case it rained on my wedding day! It didn't! But the umbrella would have been ideal and the service was excellent.
 
September 2014
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Absolutely perfect item. Great seller!!
 
September 2014
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Great item
 
September 2014
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Perfect, quick postage, great communication!
 
September 2014
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Dear all, I received my umbrella yesterday I love it quick delivery and beautifully packed, thank you so much very personal touch makes a customer feel special! Thank you
 
August 2014
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Thanks to the efficiency of The Umbrella Shop  I had my umbrella re-directed to a new address from night to morning! Also, I have received it in one day. Great!
 
August 2014
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Nice product x looks amazing
 
August 2014
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All well, thank you.
 
August 2014
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Exactly what we wanted.
 
August 2014
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Brilliant thanks quick delivery, perfect item very pleased
 
August 2014
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Thank you for my beautiful pagoda umbrella. It arrived less than 24 hours after ordering it, perfectly packaged. Excellent service.
 x`
August 2014
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Very smooth and quick transaction, thanks
 
August 2014
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Lovely thanks very fast delivery and helpful seller
 
August 2014
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excellent product
 
August 2014
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Very pleased! Speedy delivery as requested. Good quality and great service
 
July 2014
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Happy with purchase and great seller to deal with.
 
July 2014
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Happy doing business with this seller.
 
July 2014
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Fast, smooth transaction - many thanks
 
July 2014
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amazeing thank u so much
 
July 2014
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Brilliant! Fast delivery and bigger and better than expected! thank you! :-)
 
July 2014
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pleased with purchase, fast delivery
 
June 2014
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Excellent! Quality product and fast dispatch.
 
June 2014
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Very nice bright colour,
 
June 2014
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Great service, thanks
 
June 2014
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Perfect and quick delivery thanks
 
June 2014
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"Umbrella Shop were fantastic. Their service was exemplary and their products of a very high quality. I needed to rent good quality umbrellas for a wedding at short notice and neither the company or the umbrellas let me down. Come rain or shine, Umbrella Shop are your people."
 
JG, June 2014
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Arrived promptly as described
 
June 2014
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Product as described with fast delivery
 
June 2014
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Wonderful, with excellent packaging.
 
May 2014
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AAAA******
 
May 2014
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More than 5 ***** Thanks so much. Will deff use again.
 
May 2014
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Exactly as described. Thanks
 
May 2014
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Perfect transaction. Many thanks.
 
May 2014
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WOW gorgeous item,fab price,superb packaging & super speedy delivery,very happy❤
 
May 2014
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Service excellent,item exactly as described. Haven't actually used it in anger yet though so cant comment on that yet, but it certainly looks good enough.
 
May 2014
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She Loves it and it has a great story! Thank you for your good service.
 
April 2014
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Excellent service thanks
 
April 2014
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Really pleased with this purchase and the way it was packaged with a cute note
 
April 2014
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Pleased with purchase and prompt despatch…THANK YOU
 
April 2014
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This is soo pretty!! Many thanks!
 
April 2014
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Love it,great,fast service
 
March 2014
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Fast delivery excellent quality many thanks
 
March 2014
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Stunning high quality item, arrived quickly. Would recommend in a heartbeat
 
March 2014
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lovely item - only one problem - its now stopped raining!!
 
March 2014
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Wonderful service from a very highly recommended seller.
 
March 2014
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Flawless transaction -Everything as described - MANY THANKS BRILLIANT!!!!!!
 
March 2014
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Just as described. Wide enough to fit me, my fedora and my bags - but not so big as to get in everyone else's way.
 
March 2014
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Umbrella arrived well within ETD and came in a sturdy box.
 
March 2014
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Larger than I thought which is good and fast delivery.
 
March 2014
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Great item, many thanks
 
March 2014
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great service
 
March 2014
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Quick delivery, item as described, my daughter will be over the moon!
 
March 2014
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very prompt delivery. Satisfied 100%
 
March 2014
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excellent service and item, def recommend and use again. many thanks
 
March 2014
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My kid loves the umbrella.
 
March 2014
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Perfect Thank you
 
March 2014
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Sonic turnround. Well packaged. Beautiful brolly as described. Recommended
 
March 2014
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Extremely fast delivery, great communication and product! Thank you!!
 
February 2014
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Love it! Thx speedy delivery
 
February 2014
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Great item. Very fast delivery
 
February 2014
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thank you for great item and quick delivery
 
February 2014
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Excellent transaction, thank you!
 
February 2014
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Many thanks, speedy delivery, very nice item
 
February 2014
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Fantastic service!!

Well impressed

February 2014

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Prompt delivery. Perfect. Thanks

February 2014

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Very fast delivery, pleased with the goods

February 2014

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Item wonderful